Return Policy
We have a 10-day return policy. This means you have 10 days after receiving your item to request a return.
To be eligible for a return, the item must meet the following conditions:
The item should be in the same condition as received.
It must be unworn or unused.
The item should be in its original packaging with all tags intact.
You will also need the receipt or proof of purchase.
To initiate a return, please contact us at pramvat@gmail.com or call +91-8448162569 (Monday to Friday, 10 AM to 6 PM). Once your return request is approved, we will provide the return shipping label and detailed instructions.
Please note that returns must be sent to the following address:
Pramvat Microtech
V1/164A, Gali no. 18A, Ist floor, Vijay Park, Maujpur, Delhi, 110053, India
Damages and Issues
Please inspect your order upon reception. If the item is defective, damaged, or if you received the wrong product, contact us immediately at pramvat@gmail.com or +91-8448162569. We will review the issue and take necessary action to resolve it.
Exchanges
To receive a new item, we recommend returning the original item first. Once the return is processed, you can make a new purchase for the desired product.
Refunds
We will notify you once we have received and inspected your returned item. If the return is approved, we will process the refund and credit it to your original payment method within 3 to 10 business days. Please note, it may take additional time for your bank or credit card company to process the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at pramvat@gmail.com.
