Cancellation and Return Policy

Thank you for shopping with Pramvat Microtech. We appreciate the trust you place in us and understand that you may wish to cancel or return a product. Below are the details of our Cancellation and Return Policy:

Order Cancellation

If you wish to cancel an order, please do so within 24 hours of placing the order. To cancel your order, please send an email to pramvat@gmail.com with your order number and reason for cancellation, or call our customer service team at +91-8448162569.

After 24 hours, orders are typically processed and ready for shipment. Once the order has been shipped, it cannot be canceled. In such cases, please refer to our Return Policy below.

Return Policy

If you are not satisfied with the product received, or if the product is damaged or defective, you can request a return within 10 days from the date you received the product.

To initiate a return, please send an email to pramvat@gmail.com with your order number, the product(s) you wish to return, and the reason for the return. You can also reach us at +91-8448162569.

Once we receive your return request, we will send you instructions on how to return your package. Please note that return shipping costs will generally be your responsibility, unless otherwise agreed.

Once we receive the returned item(s), we will inspect them to confirm their condition. If the return is accepted, we will process a refund to your original payment method. Refunds may take several business days to appear on your statement.

Customer Support

If you have any questions or need further assistance, please feel free to contact us at pramvat@gmail.com or call +91-8448162569 (Monday to Friday, 10 AM to 6 PM).

Disclaimer

Please note that this policy may be subject to change without prior notice, so we encourage you to review it regularly for any updates.

Shipping Policy

We offer Free Express Shipping across all states and Union Territories (UTs) in India. Shipping is handled by our trusted third-party shipping partners.

Shipping Time

The estimated delivery time within India is 3-4 business days.
Once your order is shipped, you will receive an email notification with tracking details.

Shipping Delays

If there is any delay in the shipment of your order, we will notify you via email with the updated delivery time.

Shipping Inquiries

For any shipping-related queries, you can contact us at pramvat@gmail.com or call +91-8448162569.

Local Pickup

We also offer Local Pickup in Dehradun, Uttarakhand, India. The local pickup address is:
Pramvat Microtech
V1/164A, Gali no. 18A, Ist floor, Vijay Park, Maujpur, Delhi, 110053, India

Local pickup orders will be processed within 1 hour after the order is placed. Once your order is ready for pickup, you will be notified via email at the registered address.